Security & Privacy

Your data security is our top priority.

Data Handling

  • Text Processing

    Your customer signal text is analyzed by Claude AI to extract proof blocks. The text is stored in our database for your access and audit purposes.

  • Original Files Not Stored

    Raw PDF, DOCX, or file uploads are processed and converted to text, then deleted. Only the extracted text is retained.

  • No Training on Customer Data

    We do not use your proof sources, personas, or generated assets to train our models or improve any AI system.

API Key Security

All API keys are encrypted at rest and in transit. We never store plaintext credentials.

Payment Security

Payments are processed by Stripe. We never touch your credit card information. All transactions are PCI Level 1 compliant.

Compliance

  • ✓ HTTPS encryption for all data in transit
  • ✓ Database encryption at rest
  • ✓ Regular security audits
  • ✓ No third-party access to your data

Questions?

Email us at security@customerproof.io with any security concerns or questions.