Question 1

What does “source-verified” mean?

Accepted Answer

Every line CustomerProof produces traces back to a real customer quote you provided — a review, a support ticket, an NPS comment, a call transcript. Nothing is invented. You keep an exportable receipt for each claim, so you can stand behind what you publish. That is the difference from a generic chatbot, which will write a confident testimonial that no customer ever said.

Question 2

What do I get for free?

Accepted Answer

Generate and preview as many assets as you want across all 7 proof asset types — ad copy, social proof blocks, email snippets, landing-page proof, battlecards, sales slides, objection handlers. No credit card. Free previews are watermarked and limited to about 10 generations a day. You see the full-quality result; you pay only when you want to export a clean copy you can use commercially.

Question 3

What does Solo include?

Accepted Answer

Solo ($39/month) is for one person: unlimited generation across all 7 asset types, with the watermark removed and clean export as text, markdown, and PDF for commercial use. It does not include slide/deck export, case studies, or widgets. Cancel anytime.

Question 4

What does Pro add over Solo?

Accepted Answer

Pro ($99/month) includes everything in Solo plus slide and deck export (PPTX) for sales teams, and priority support. Generation stays unlimited across all 7 asset types. Pro still does not include full case studies or widgets — those are Studio.

Question 5

What does Studio add over Pro?

Accepted Answer

Studio ($249/month) includes everything in Pro plus full source-verified case studies, built and exported as PDF, slides, and text you use anywhere, with maintained re-exports, embeddable testimonial widgets and walls, white-label, and a shared team library.

Question 6

Is there an annual option?

Accepted Answer

Yes. Annual billing gives you 2 months free: Solo is $390/year, Pro is $990/year, and Studio is $2,490/year. Use the monthly/annual toggle on the pricing cards. Cancel anytime.

Question 7

Does Pro or Solo include case studies?

Accepted Answer

No. Solo and Pro cover the 7 short-form proof asset types. Full case studies are CustomerProof Studio, built and exported as PDF, slides, and text you use anywhere. Subscribe to Studio at $249/month for unlimited, or buy a single one with an $89 credit — no subscription needed.

Question 8

Should I subscribe to Studio or pay per case study?

Accepted Answer

Both get the same source-verified case study, exported as PDF, slides, and text. Pay per case study ($89 each, or 3 for $199 — $66 each) for one or a few with no monthly bill. Subscribe to Studio ($249/month) when you build regularly — three or more a month is where unlimited plus maintained re-exports and analytics pays off.

Question 9

Do case study credits expire?

Accepted Answer

Credits stay valid for 12 months after purchase. No per-account cap; buy a single $89 credit or a $199 3-pack ($66 each) as many times as you like.

Question 10

What is the difference between a proof asset and a case study?

Accepted Answer

A proof asset is short and channel-ready (free to preview, then Solo at $39/month or Pro at $99/month to export). A case study is the full, multi-format build you export as PDF, slides, and text, with maintained re-exports (Studio $249/mo or $89 credits). Both trace every claim to the customer’s exact words.

Question 11

Can I cancel anytime?

Accepted Answer

Monthly plans are month-to-month — cancel anytime, no lock-in, and keep access through the end of the month you paid for. Annual plans are billed for the year: cancel anytime to stop renewal and keep access through the end of the paid year. Either way, you can request a full refund within 3 days of purchase.

Question 12

What customer feedback can I use?

Accepted Answer

NPS, G2/Capterra reviews, support tickets, call transcripts, social mentions, direct quotes. Every line traced to source — nothing invented.

Question 13

Is my customer data secure?

Accepted Answer

Encrypted in transit and at rest, never shared, used only to generate your assets.

Question 14

Do you offer a money-back guarantee?

Accepted Answer

Yes, a 3-day money-back guarantee on paid subscriptions.

Question 15

I'm not B2B — is this for me?

Accepted Answer

Yes. CustomerProof works for any business with customer feedback: DTC and e-commerce brands turning reviews into ad-ready customer stories, local businesses (med-spas, dentists, gyms, restaurants) turning Google and Yelp reviews into a believable local story, creators and coaches turning client wins into testimonials, agencies producing client-ready proof, and non-profits turning beneficiary impact into an impact story. The same source-verified receipt — every claim traced word-for-word to a real customer quote — backs your ads, social proof, and testimonials, not just full case studies. B2B sales teams get battlecards, objection handlers, and sales slides on the same engine.

Question 16

Does this help with fake-review / ad-platform rules?

Accepted Answer

Regulators and ad platforms are cracking down on fabricated proof. The FTC’s Rule on the Use of Consumer Reviews and Testimonials prohibits fake or invented reviews and testimonials, and Meta and Google can reject ads — or restrict accounts — over unsubstantiated claims. CustomerProof is built for that world: because every claim traces word-for-word to a real customer quote, you keep an exportable receipt for every line you publish. Proof you can stand behind if anyone asks. You remain responsible for what you publish; CustomerProof supplies the receipt.

Feature	Free	Solo	Pro	Studio
Source-verified — every line traced	Included	Included	Included	Included
Generate + preview all 7 types	Included	Included	Included	Included
Generation	Up to 10/day	Unlimited	Unlimited	Unlimited
Clean export (no watermark)	Not included	Included	Included	Included
Export text / markdown / PDF	Not included	Included	Included	Included
Slide & deck export (PPTX)	Not included	Not included	Included	Included
Priority support	Not included	Not included	Included	Included
Full case studies — PDF, slides & text export	Not included	Not included	Not included	Included
Optional hosting for case studies	Not included	Not included	Not included	Included
Embeddable widgets & walls	Not included	Not included	Not included	Included
White-label & team library	Not included	Not included	Not included	Included

Feature	Free	Solo	Pro	Studio
Source-verified — every line traced	Included	Included	Included	Included
Generate + preview all 7 types	Included	Included	Included	Included
Generation	Up to 10/day	Unlimited	Unlimited	Unlimited
Clean export (no watermark)	Not included	Included	Included	Included
Export text / markdown / PDF	Not included	Included	Included	Included
Slide & deck export (PPTX)	Not included	Not included	Included	Included
Priority support	Not included	Not included	Included	Included
Full case studies — PDF, slides & text export	Not included	Not included	Not included	Included
Optional hosting for case studies	Not included	Not included	Not included	Included
Embeddable widgets & walls	Not included	Not included	Not included	Included
White-label & team library	Not included	Not included	Not included	Included

Every line traces to your real proof. Never fabricated.

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Studio

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