Question 1

What is customer proof software?

Accepted Answer

Customer proof software helps marketing and sales teams turn customer evidence — case studies, reviews, sales calls, support tickets — into ready-to-use marketing assets like landing page proof blocks, email snippets, ad copy, and battlecard points. CustomerProof uses AI to automate this process so teams can activate their customer language across every channel instantly.

Question 2

What input types does CustomerProof support?

Accepted Answer

CustomerProof accepts 8 types of customer signals: case studies, sales call transcripts, customer emails, G2/Trustpilot reviews, support tickets, social comments, text messages, and phone call notes. Just paste the text — no special formatting required.

Question 3

What asset types can CustomerProof generate?

Accepted Answer

CustomerProof generates 7 asset types: Paid Ad Copy, Social Proof Block, Email Snippet, Landing Page Proof, Battlecard Point, Sales Slide, and Objection Handler. The free plan lets you generate and preview all 7, unlimited (watermarked previews, no credit card); the only wall is clean export. Solo ($39/mo) removes the watermark and gives you clean text, markdown, and PDF export; Pro ($99/mo) adds slide/deck export and priority support.

Question 4

How do I get full case studies?

Accepted Answer

Full, source-verified case studies are part of CustomerProof Studio — built and exported as PDF, slides, and text you use anywhere. Buy one outright for $89 (or a 3-pack for $199, $66 each, no subscription), or go unlimited with Studio at $249/mo (maintained re-exports and analytics included). Note: Pro ($99/mo) covers the 7 short-form asset types only; it does not include case studies. See the pricing page for details.

Question 5

How long does generation take?

Accepted Answer

Most assets are generated within 10–30 seconds. Very long inputs may take slightly longer.

Question 6

How accurate is the AI extraction?

Accepted Answer

CustomerProof uses Claude AI to extract proof blocks. It identifies strong claims with high accuracy. Every proof block includes a confidence rating (strong / moderate / weak) so you can assess quality before using assets in campaigns. Every generated asset also links back to its source excerpt for full traceability.

Question 7

Is there a free plan?

Accepted Answer

Yes. The free plan lets you generate and preview all 7 types, unlimited (about 10 a day) — no credit card required. Free assets are watermarked previews; you pay only to export a clean copy. Solo ($39/mo) removes the watermark with text, markdown, and PDF export; Pro ($99/mo) adds slide/deck export.

Question 8

Can I cancel anytime?

Accepted Answer

Absolutely. No contracts, no lock-in. Cancel in your billing settings anytime. Your access continues until the end of your current billing cycle.

Question 9

Is my data used to train AI models?

Accepted Answer

No. We do not train on customer data. Your sources and generated assets remain private.

Question 10

Can I export my data?

Accepted Answer

Yes. Your sources and generated assets are all saved in your dashboard and accessible at any time.

Question 11

Is there an API?

Accepted Answer

Not yet, but we're building one. Email hello@customerproof.app if you'd like early access.

Question 12

Can multiple team members use one account?

Accepted Answer

Currently, one account per subscription. Team features are on our roadmap. Contact us if you need them sooner.

Frequently Asked Questions

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Frequently Asked Questions

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