Question 1

What is customer proof software?

Accepted Answer

Customer proof software helps B2B marketing and sales teams turn customer evidence — case studies, reviews, sales calls, support tickets — into ready-to-use GTM assets like landing page proof blocks, email snippets, ad copy, and battlecard points. CustomerProof uses AI to automate this process so teams can activate their customer language across every channel instantly.

Question 2

What input types does CustomerProof support?

Accepted Answer

CustomerProof accepts 8 types of customer signals: case studies, sales call transcripts, customer emails, G2/Trustpilot reviews, support tickets, social comments, text messages, and phone call notes. Just paste the text — no special formatting required.

Question 3

What asset types can CustomerProof generate?

Accepted Answer

CustomerProof generates 7 asset types: Ad Snippet, Social Proof Block, Email Snippet, Landing Page Proof, Battlecard Point, Sales Slide, and Objection Handler. Ad Snippet is always free. The other 6 can be unlocked individually for $49 each (one-time payment), or you can get all 7 with All Access at $99/mo.

Question 4

How long does generation take?

Accepted Answer

Most assets are generated within 10–30 seconds. Very long inputs may take slightly longer.

Question 5

How accurate is the AI extraction?

Accepted Answer

CustomerProof uses Claude AI to extract proof blocks. It identifies strong claims with high accuracy. Every proof block includes a confidence rating (strong / moderate / weak) so you can assess quality before using assets in campaigns. Every generated asset also links back to its source excerpt for full traceability.

Question 6

Can I create multiple personas?

Accepted Answer

Yes. You can create multiple personas (role, industry, pain points, goals) to tailor assets to specific audiences. Personas help ensure your proof is relevant to whoever you’re targeting.

Question 7

Is there a free plan?

Accepted Answer

Yes. Ad Snippet is free forever — no credit card required. You can unlock any individual asset type for a one-time $49 payment, or get all 7 with All Access at $99/mo.

Question 8

Can I cancel anytime?

Accepted Answer

Absolutely. No contracts, no lock-in. Cancel in your billing settings anytime. Your access continues until the end of your current billing cycle.

Question 9

Is my data used to train AI models?

Accepted Answer

No. We do not train on customer data. Your sources and generated assets remain private.

Question 10

Can I export my data?

Accepted Answer

Yes. You can download all sources, proof blocks, and generated assets at any time.

Question 11

Is there an API?

Accepted Answer

Not yet, but we’re building one. Email hello@customerproof.io if you’d like early access.

Question 12

Can multiple team members use one account?

Accepted Answer

Currently, one account per subscription. Team features are on our roadmap. Contact us if you need them sooner.

Frequently Asked Questions